Explain your situation: let them know what ProduKey reports: maybe even the last 5 characters in Belarc if they are different than ProduKey. If unsuccessful, call Microsoft 80 or 88. Hopefully it will get you to the point where you can re-install it on your computer. Unfortunately I don’t recall the steps you need to follow through but If you can get through the process chances are Microsoft’s assigned product key will be different than your purchased product key. Even if you hadn’t used a Microsoft account and/or didn’t purchase it through the store, try anyway. If you have a Microsoft account, try this. In 2017 he had to re-install it and the following recommendation worked for him. I had used my Microsoft account to purchase it through the store. On Windows Server 2012 and volume license editions of Windows 8, you can use your same KMS host key to set up Active Directory-Based activation.I installed Microsoft Office Home & Business 2013 in 2015 on a laptop I gave my son. These license files are required for the KMS host service to recognize Office 2013 KMS host keys. This download contains an executable file that will extract and install KMS host license files. To set up Active Directory-Based activation, you must be running Windows Server 2012, Windows 8, or newer.Īll volume editions of Office 2013 client products are pre-installed with a Generic Volume License Key (GVLK) key, which supports automatic activation for both KMS and Active Directory-Based Activation, so you will not need to install a product key. When an Office 2013 volume edition client is installed, it will automatically attempt to activate via either Active Directory by using its existing domain pairing or a DNS-discoverable KMS host on your organization network. Microsoft 365 plans include premium versions of these applications plus other services that are enabled over the Internet, including online storage with OneDrive and Skype minutes for home use. They’re available as a one-time purchase for use on a single PC. If you want to activate volume license editions of Office 2013, Visio 2013, or Project 2013 with a KMS host or Active Directory-Based activation, you need to first install Office 2013 Volume License Pack. Office 2013 include applications such as Word, Excel, PowerPoint, and Outlook.
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